"Emotional Intelligence" is the term for someone emotional awareness and control (of oneself and others), similar to IQ measures intelligence, analytical person. Developed by psychologists in 1980 to meet the entrepreneur emotional intelligence allowed between human activities and conduct their business on a personal level, human.
People simply because society organized around a common purpose (think of an organization, as having its owntacit or explicit "culture") to understand how people respond emotionally in your organization and what motivates them, the realization has the opportunity to receive a huge increase in productivity and profitability. Obviously people are emotional, even though it would be more comfortable that they were not. If the technical and functional capabilities of an intelligent, very analytical person, an awareness of the emotional life of colleagues, customers, partners, and yourself-get coupledas a shrewd operator, an advantage that is difficult to find elsewhere.
Emotional intelligence can be considered as a skill, like playing a musical instrument. While some people learn to play the violin with the Suzuki method at the age of five years, many people take to improve the instrument as a young man and as they get older. Some are more gifted than others, of course, but the key factor for whether a musician is a practical skill. Emotional intelligence, as well as musicCompetence can be improved with practice.
Improved emotional self-awareness, we can more accurately what the emotional world of other people, imagine what it must be. If I anger and fear when my boss yells at me, work experience, it makes sense that my subordinates likely to experience anger and fear when I scream. Instead of merely repeating behaviors that do not work simply because I had done to me, I decide how I want to treat others accordingI expect the results emotionally.
Empathy is the ability to understand and share the feelings of another, without confusing the boundary between self and other. Empathy differs from sympathy that you understand what the other person (eg, anxiety) rather than feeling you feel bad for them because of their emotional pain. Moreover, empathy is different from design, or assign your early or emotions of another person, you take the time to cultivate aUnderstanding of where the other person is coming from and to know how you really feel, not how you should feel, how their beliefs, temperament, education, and so on.
In other words, is sensitive means that you can not think that all are equal, but a hypothesis about the possible emotional reaction of a person and then your actions will check with him or her. Empathy involves real talk with someone to get a better idea for their emotionalExperience of the world.
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